Terms of service
Welcome to www.thetribalco.in (“Website”), operated by The Tribal Co (“Company”, “we”, “our”, “us”).
By accessing, browsing, or purchasing from this Website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use this Website.
1. Eligibility
By using this Website, you confirm that:
● You are at least 18 years of age;
● You are legally capable of entering into a binding contract under Indian law;
● All information provided by you is accurate and complete.
2. Products & Services
The Tribal Co is a fashion and apparel brand offering clothing and related merchandise.
We reserve the right to:
● Modify or discontinue any product without prior notice
● Limit quantities of any product
● Refuse service to anyone at our discretion
All product descriptions, images, and prices are subject to change without notice.
3. Pricing & Payments
● All prices are listed in Indian Rupees (INR).
● Prices are inclusive/exclusive of GST (clarify on website).
● Payment must be made through approved payment gateways available on the Website.
We reserve the right to cancel orders in case of:
● Pricing errors
● Payment authorization failure
● Suspected fraudulent transactions
Refunds, if applicable, will be processed according to our Refund Policy.
4. Order Acceptance & Cancellation
Your order is considered confirmed only after:
● Successful payment
● Order confirmation email from us
We reserve the right to cancel any order due to:
● Stock unavailability
● Errors in product listing
● Force majeure events
In such cases, a full refund will be issued.
5. Intellectual Property Rights
All content on this Website, including but not limited to:
● Logos
● Brand name
● Designs
● Graphics
● Images
● Text
● Tribal artwork
are the exclusive property of The Tribal Co and are protected under applicable intellectual property laws of India.
Unauthorized reproduction, copying, resale, or distribution is strictly prohibited.
6. User Conduct
You agree not to:
● Use the Website for unlawful purposes
● Attempt to hack, damage, or disrupt the Website
● Submit false or misleading information
● Violate any applicable Indian laws
Violation may result in termination of access and legal action.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to:
● Location
● Courier delays
● Natural events
● Government restrictions
We are not liable for delays caused by third-party logistics partners.
8. Returns & Refunds
Returns and refunds shall be governed by our separate Return & Refund Policy, available on the Website.
We reserve the right to refuse returns that do not meet our policy conditions.
9. Limitation of Liability
To the maximum extent permitted by law:
● The Tribal Co shall not be liable for indirect, incidental, or consequential damages arising from use of the Website.
● Our total liability shall not exceed the amount paid by the customer for the product in question.
10. Privacy
Use of the Website is also governed by our Privacy Policy, available separately on the Website.
11. Force Majeure
We shall not be held responsible for failure or delay in performance due to:
● Natural disasters
● Government actions
● Strikes
● Pandemic restrictions
● Any event beyond our reasonable control
12. Indemnification
You agree to indemnify and hold harmless The Tribal Co from any claims, damages, losses, liabilities, and expenses arising out of your violation of these Terms.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in:
Ranchi, Jharkhand, India
14. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Terms.